Webnames Email and DNS Outage

4:00 PM PT – We have reallocated resources and DNS responsiveness are now at or near 100%. Issues affecting email and DNS of websites should now be resolved.


3:15 PM PT – Webnames is aware of an issue affecting customer email and DNS of websites, details are being gathered now and more information will be posted as it becomes available.

ETA of 25 minutes

Notice of .CA Registry Maintenance

On Thursday, June 17th, the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system.

In order to successfully complete the maintenance there will be a 3 hour maintenance window from 8:00 PM PT on June 17th to 11:00 PM PT on June 17th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No other domain extensions are affected.

Please note that all .CA domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .CA domains.

The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .CA domain registrations.
  • You will not be able to approve the CIRA Registrant Agreement.
  • You will not be able to update or renew existing .CA domain names.
  • The To Be Released list will not be accessible.
  • WHOIS will not be accessible.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

Notice of Registry Maintenance – Donuts

On May 12th, Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 90 minute maintenance window from 10AM PT on May 12th to 1130AM PT on May 12th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains. The following transactions will be impacted during the service maintenance:

You will not be able to submit new Donuts domain registrations.
You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

Notice of Web Hosting Maintenance

Attention Webnames.ca Hosting Customers,

Please be advised that we will be performing an emergency upgrade to our website hosting platform beginning at 9:00 PM PT Thursday, December 24th (12:00 AM ET).

During a 30-minute maintenance window, the availability and functionality of hosted websites will be impacted for up to 3 minutes.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

If you have any questions regarding this announcement or its implications, please contact hosting@webnames.ca at your earliest convenience.

Sincerely,

Webnames.ca

Notice of Registry Maintenance

On December 9th, Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 1-hour maintenance window starting at 2:00 PM PT on Wednesday, Dec 9th During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains.

The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Donuts domain registrations.
  • You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

Notice of Emergency Hosting Maintenace

12:58 PM PT – All servers are back up and running normally

12:50 PM PT – Customers should be advised that we are performing emergency maintenance that may affect the availability of some hosted websites for up to 5 minutes.

This notice will be updated when more information becomes available and/or the maintenance is complete.

Notice of Registry Maintenance – Donuts

On September 28th, Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 90 minute maintenance window from 10AM PT on September 28th to 1130AM PT on September 28th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Donuts domain registrations.
  • You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

Notice of Registry Maintenance – CIRA

On DATE, the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system.

In order to successfully complete the maintenance there will be a 4 hour maintenance window from 8PM PT on August 20th to 12AM PT on August 21st. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No other domain extensions are affected.

Please note that all .CA domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .CA domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .CA domain registrations.
  • You will not be able to approve the CIRA Registrant Agreement.
  • You will not be able to update or renew existing .CA domain names.
  • The To Be Released list will not be accessible.
  • WHOIS will not be accessible.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

Notice of Web Hosting Maintenance

Attention Webnames.ca Hosting Customers,

Please be advised that we will be performing an emergency upgrade to our website hosting platform beginning at 1:00 PM PT Wednesday, June 10th (4:00 PM ET).

During a 45-minute maintenance window, the availability and functionality of hosted websites will be impacted for up to 3 minutes.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

If you have any questions regarding this announcement or its implications, please contact hosting@webnames.ca at your earliest convenience.

Sincerely,

Webnames.ca

Notice of Webnames Hosting Maintenance

Dear Webnames.ca Hosting Customer,

Please be advised that we will be performing an upgrade to our hosting platform.

Configuration upgrades will be performed on our hosting infrastructure during a 90-minute maintenance window, beginning at 9:00 PM PT Wednesday, April 22nd (12:00 AM ET, April 23rd).

During this 90-minute maintenance window, website availability and functionality will be impacted for up to 15 minutes.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

If you have any questions regarding this announcement or its implications, please contact hosting@webnames.ca at your earliest convenience.

Sincerely,

Webnames.ca