Category: Past Event

Attention Webnames.ca Customers,

Update as of 4:45 PM PT – All systems are functioning normally

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Update as of 4:30 PM PT –  DNS updates are now functioning normally. Any updates which were not committed properly this afternoon are being re-submitted by our development team. ETA for completion on this process is 5:00 PM PT

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Please be advised that we are experiencing intermittent network routing issues within our datacenter. These routing issues can impact the updating of domain and hosting configurations (including DNS updates).

This notice will be updated as more information becomes available.

On June 5th, Rightside Registry is performing system maintenance to update software in response to a recent vulnerability in OpenSSL their registry system.

In order to successfully complete the maintenance there will be a 1 hour maintenance window from 12:00 PM PT on June 5th to 12:10 PT on June 5th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Rightside related domains, which are listed here. No other domain extensions are affected.

Please note that all Rightside domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Rightide domains. The following transactions will be impacted during the service maintenance:

• You will not be able to submit new Rightside domain registrations.
• You will not be able to update or renew existing Rightside domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

On June 2nd, Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 1 hour maintenance window from 2:00 PM PT on DATE to 3:00 PM PT on DATE. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains. The following transactions will be impacted during the service maintenance:

• You will not be able to submit new Donuts domain registrations.
• You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

On Monday June 2nd, Rightside Registry is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 1 hour maintenance window from 10:00 AM PT on June 2nd to 11:00 AM PT on June 2nd. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Rightside related domains, which are listed here. No other domain extensions are affected.

Please note that all Rightside domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Rightide domains. The following transactions will be impacted during the service maintenance:

• You will not be able to submit new Rightside domain registrations.
• You will not be able to update or renew existing Rightside domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

On Thursday May 29th, the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system.

In order to successfully complete the maintenance there will be a 1 hour maintenance window from 8:00 
PM PT on May 29th to 10:00 PM PT on May 29th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No other domain extensions are affected.

Please note that all .CA domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .CA domains. The following transactions will be impacted during the service maintenance:

• You will not be able to submit new .CA domain registrations.
• You will not be able to approve the CIRA Registrant Agreement.
• You will not be able to update or renew existing .CA domain names.
• The To Be Released list will not be accessible.
• WHOIS will not be accessible.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

Update: Unforeseen difficulty has been encountered during our maintenance window.  We expect our website to be back up by 1:45 PM PT

Attention Webnames.ca Customers,

Please note that we will be performing scheduled maintenance affecting our website at 1:00 PM PT on Tuesday May 27th. This maintenance will affect the use of our website at this time. It is recommended that customers refrain from performing configuration changes to their services as well as purchases or renewals etc.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

 If you have any questions regarding this announcement or its implications, please contact support@webnames.ca at your earliest convenience

On Saturday May 24th, ARI Registry is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 4 hour maintenance window from 4:00 PM PT on May 24th to 8:00 PM PT on May 24th . During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to ARI related domains, which are listed here. No other domain extensions are affected.

Please note that all ARI domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of ARI domains. The following transactions will be impacted during the service maintenance:

• You will not be able to submit new ARI domain registrations.
• You will not be able to update or renew existing ARI domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

On May 8th, the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system.

In order to successfully complete the maintenance there will be a 1 hour maintenance window from 8:00 PM PT on Thursday May 8 to 11:00 PM PT on Thursday May 8. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No other domain extensions are affected.

Please note that all .CA domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .CA domains.

The following transactions will be impacted during the service maintenance:

• You will not be able to submit new .CA domain registrations.
• You will not be able to approve the CIRA Registrant Agreement.
• You will not be able to update or renew existing .CA domain names.
• The To Be Released list will not be accessible.
• WHOIS will not be accessible.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca