Notice of Registry Maintenance
Wednesday December 09th, 2020On December 9th, Donuts is performing system maintenance to further improve their registry system. In order to successfully complete the maintenance there will be a 1-hour maintenance window starting at 2:00 PM PT on Wednesday, Dec 9th During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No ...
Notice of Emergency Hosting Maintenace
Thursday November 05th, 202012:58 PM PT – All servers are back up and running normally 12:50 PM PT – Customers should be advised that we are performing emergency maintenance that may affect the availability of some hosted websites for up to 5 minutes. This notice will be updated when more information becomes available and/or the maintenance is complete.
Notice of Registry Maintenance – Donuts
Monday September 28th, 2020On September 28th, Donuts is performing system maintenance to further improve their registry system. In order to successfully complete the maintenance there will be a 90 minute maintenance window from 10AM PT on September 28th to 1130AM PT on September 28th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to ...
Notice of Registry Maintenance – CIRA
Thursday August 20th, 2020On DATE, the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system. In order to successfully complete the maintenance there will be a 4 hour maintenance window from 8PM PT on August 20th to 12AM PT on August 21st. During this time, certain Registrant transactions will be intermittently impacted. This maintenance ...
Notice of Web Hosting Maintenance
Wednesday June 10th, 2020Attention Webnames.ca Hosting Customers, Please be advised that we will be performing an emergency upgrade to our website hosting platform beginning at 1:00 PM PT Wednesday, June 10th (4:00 PM ET). During a 45-minute maintenance window, the availability and functionality of hosted websites will be impacted for up to 3 minutes. This maintenance is in accordance with our ...
Notice of Webnames Hosting Maintenance
Wednesday April 22nd, 2020Dear Webnames.ca Hosting Customer, Please be advised that we will be performing an upgrade to our hosting platform. Configuration upgrades will be performed on our hosting infrastructure during a 90-minute maintenance window, beginning at 9:00 PM PT Wednesday, April 22nd (12:00 AM ET, April 23rd). During this 90-minute maintenance window, website availability and functionality will be impacted for up to 15 minutes. This maintenance ...
Notice of Service Disruption
Thursday February 27th, 2020POST-MORTEM: Root cause of the issue has been determined to be a new spam filtering firewall which was in testing, and which was exposed to our internal network prematurely (and was only meant to reside within a test environment). The device’s network configuration was not compatible with our internal production network, resulting in duplicate IP ...
Issue – Credit Card Payment Gateway
Wednesday March 20th, 2019We are currently experiencing a connection issue with our credit card payment gateway, this is resulting in failed credit card payment attempts. We are currently working on resolving this issue. Webnames.ca
RESOLVED: Issue affecting website hosting
Tuesday February 27th, 2018On Wednesday, February 27th we experienced a service disruption which affected the availability of some customer’s hosted websites. UPDATE: 7:20 PM PT: Affected sites are now 100% up and running and all services have been fully restored. Servers are running normally. UPDATE 5:15 PM PT: Affected sites are now up and running, though additional work is planned ...
Network Connectivity
Tuesday January 23rd, 20181:35 PM – UPDATE – It appears that network connectivity has been restored however root cause is still being investigated. ————————————————– We are investigating reports of intermittent network connectivity. We are actively investigating and will update this post with more information as it becomes available.