Completed Events

Issue – Credit Card Payment Gateway

Wednesday March 20th, 2019

We are currently experiencing a connection issue with our credit card payment gateway, this is resulting in failed credit card payment attempts.  We are currently working on resolving this issue. Webnames.ca   

RESOLVED: Issue affecting website hosting

Tuesday February 27th, 2018

On Wednesday, February 27th we experienced a service disruption which affected the availability of some customer’s hosted websites.  UPDATE: 7:20 PM PT: Affected sites are now 100% up and running and all services have been fully restored. Servers are running normally. UPDATE 5:15 PM PT: Affected sites are now up and running, though additional work is planned ...

Network Connectivity

Tuesday January 23rd, 2018

1:35 PM – UPDATE – It appears that network connectivity has been restored however root cause is still being investigated. ————————————————– We are investigating reports of intermittent network connectivity. We are actively investigating and will update this post with more information as it becomes available.

Notice of Webnames Maintenance

Saturday November 11th, 2017

Attention Webnames.ca Customers, Please be advised that we will be performing emergency maintenance on our website.. During this maintenance, customers should expect services to be intermittently unavailable. No estimated time of repair is available, however the work being performed is being done as quickly as possible, This maintenance is in accordance with our policy to ensure the continued ...

Notice of Emergency Webnames Hosting Maintenance

Thursday November 09th, 2017

Attention Webnames.ca Customers, Please be advised that we will be performing critical emergency hosting maintenance on Thursday November 9th, 2017. This maintenance will affect some web hosting services provided by Webnames. During the emergency maintenance window, website availability may be impacted up to 15 minutes. Configuration upgrades will be performed on our hosting infrastructure at: 15:30 PT, November 9th (18:30 ET, November ...

RESOLVED: Power disruption at upstream provider

Saturday March 11th, 2017

Last night, Webnames.ca’s upstream service provider experienced a major power disruption which affected many of our services. Their redundancy mechanisms, including backup generators, were deployed but due to the duration of the outage, their available fuel supply was exceeded after approximately seven hours. As a result of this outage, some of our customers experienced downtime ...

RESOLVED: CIRA .CA Registry Outage

Tuesday March 07th, 2017

8:30 AM PT: Please note that access to the .CA registry has been restored. WHOIS services are also back online. The DNS continued to function properly throughout the outage, and .CA websites remained accessible at all times. 8:20 AM PT: The .CA registry appears to be back online. We are awaiting confirmation from CIRA. 7:45 ...

Notice of Registry Maintenance – CIRA

Thursday June 23rd, 2016

On June 23, 2016 the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system. In order to successfully complete the maintenance there will be a 2 hour maintenance window from 8PM PT on June 23rd to 10PM PT on June 23rd. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No ...

Notice of Registry Maintenance – Donuts

Monday November 02nd, 2015

On Nov 2 , Donuts is performing system maintenance to further improve their registry system. In order to successfully complete the maintenance there will be a 2 hour maintenance window from 2:00 PM PT on Nov 2 to 4:00 PM PT on Nov 2. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No ...

Notice of Registry Maintenance – Verisign

Thursday July 30th, 2015

On Thursday July 30th, Verisign is performing system maintenance to further improve the .MARKETS and .CAREER registry system. In order to successfully complete the maintenance there will be a 2 hour maintenance window from 3:00 PM PT on July 30 to 5:00 PM PT on July 30. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .MARKETS and .CAREER domains. ...